As you are aware, we are in the process of migrating your Clublinks Telecommunications internet and phone services to Uniti.
Your current services including your plans, speed, data, and most importantly price will not change. But there are a couple of changes we want to make sure you are across.
Once your service is transferred, if you need customer service, you will need to contact Uniti Support. Our friendly and professional team can be reached on 1300 847 201 or via email firstname.lastname@example.org.
We will contact you to let you know once your service has been transferred to Uniti.
Your customer portal will move to the Uniti platform https://portal.unitiwireless.com. Shortly Uniti will send you a link to update your portal password, and then you will be able to log in and see your services and view and pay your invoices.
Finally, from October, all future invoices and billing will come from and be payable to Uniti. And that’s it. From all of us here at Uniti, welcome! We’re so excited to have you as part of the Uniti family.
Help! The NBN isn’t available at my address!
What type of Internet technology is available at my address?
What speeds can I expect?
Do I need a phone line with my Uniti service?
Is there any cost for setting up or installing my Uniti service?
What if I need a site visit from the NBN or a private fibre provider?
How long does installation and set up take?
Can I bring my own modem?
Can I pick up my router from the Uniti office?
I am switching to Uniti from another service provider. Will my internet go down when I change providers?
What type of IP address is provided?
Which providers does Uniti use?
How does billing work?
What are some of the factors that affect my internet speed?
What is the difference between and internal and external network?
What is the New Development Charge?
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