On Thursday 15 October, Fibreworks Internet will be discontinuing as a brand and will form part of the Uniti brand. Uniti is an Australian Internet Provider that has been connecting people to super-fast Internet for more than 5 years, and Fibreworks Internet is part of the Uniti Group Limited company group. Uniti is committed to giving you the best experience possible, and we are excited to bring both brands together.
There will be absolutely no change to your service and no downtime during this brand transition. We have put together this guide with all the important information you need to know and to help you know what to expect over the coming days.
From all of us here at Uniti, welcome! We’re so excited to have you join us as part of the family.
Help! The NBN isn’t available at my address!
What type of Internet technology is available at my address?
What speeds can I expect?
Do I need a phone line with my Uniti service?
Is there any cost for setting up or installing my Uniti service?
What if I need a site visit from the NBN or a private fibre provider?
How long does installation and set up take?
Can I bring my own modem?
Can I pick up my router from the Uniti office?
I am switching to Uniti from another service provider. Will my internet go down when I change providers?
What type of IP address is provided?
Which providers does Uniti use?
How does billing work?
What are some of the factors that affect my internet speed?
What is the difference between and internal and external network?
What is the New Development Charge?
SEE WHAT OUR CUSTOMERS ARE SAYING ABOUT US
We went from a crazy household of kids screaming at each other because the speeds were ridiculously slow and just not good enough for what we needed. Uniti has saved our family! Thank you!
- LINDA ELIAS
Connect lots of devices all at the one time with our super-fast internet speeds.
Fast, Easy Setup
Have a hassle-free setup with step-by-step instructions for your new connection.
Our friendly, local install technicians aim to have you up and running on the same day.