Is all the buffering driving you crazy? Have you finally had enough of slow internet? Yep, we feel you. Many of Uniti’s customers used to be just like you. In a perfect world, Team Uniti would provide super-fast broadband to all Aussie homes and businesses, but unfortunately, Father Christmas didn’t get our wish list last holiday.
The good news is that there is a way to get us to your suburb faster. It’s not a guarantee, but it definitely helps us prioritise areas that are in desperate need of faster internet.
Step 1: Find others in your suburb who also need faster internet.
Enquire around your neighbourhood to see if anyone else is looking for faster internet. Perhaps start with your neighbours and go from there. The more people who join your mission to faster internet, the easier it is for us to gauge demand and the viability of building a tower in your area. So go forth and spread the word about Uniti’s super fast broadband.
Once you have a small group of households that want to switch to Uniti, make sure you and your neighbours sign up for our waitlist, then move on to the next step.
Step 2: Identify a high area in your suburb.
This step is very important because the way our technology works is by connecting your roof to one of our towers. Imagine an invisible straight line from your roof to our tower, with no barriers in between. We refer to this as Line of Sight (or LoS).
The best way to establish LoS, is by first identifying an area in your suburb that is above tree lines. For example, on top of a tall building. This is where we would potentially build a tower that can provide the fast internet connection you’re looking for.
Step 3: Contact Uniti.
Finally, get in touch with us via email or phone and our engineers will look into whether it’s possible to bring Uniti to your suburb sooner.* Some suburbs are more successful than others, usually due to location or demand, but we’ll definitely try our best to help you escape the buffering blues.
*Please note that completing these steps does not guarantee that Uniti will build a tower in your suburb or service your home or business. For more information, contact our support team on 1300 847 201 or email firstname.lastname@example.org.